SMSF Valuation Ready (ABN 65 397 914 685) operates this website and is responsible for the personal information collected through it.
This website provides property-valuation services. This policy explains how we handle personal information in line with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
What we collect#
When you submit an enquiry, we collect the details you provide — typically your name, email, phone number, the property address, and how the property is held. When your firm registers as a partner, we collect the registration details you provide — typically the firm name, contact name, business email, phone number, and expected annual volume. We may also collect basic usage data (such as analytics) when you browse the site.
Why we collect it#
To respond to your valuation enquiry, provide the service you request, and contact you about it. We rely on the consent you give when you submit the form.
Client information received from partner firms#
Partner firms may submit details of their clients to us in bulk so we can prepare the requested valuations — typically each client’s name, email address, and property address, together with the firm’s confirmation that it holds that client’s consent. Each partner firm confirms this consent for every client it submits. We use this information solely to deliver the requested valuations, and we retain and disclose it under the same rules as the rest of this policy.
Disclosure#
We disclose your information to service providers who help us deliver the service (for example hosting, email, and CRM providers). We do not sell your personal information.
Overseas disclosure#
Some of our service providers store or process data outside Australia. Our current form and email provider (Brevo) stores contact data on servers in the European Union, and analytics providers may process data overseas. Email you send to our published addresses is routed through a third-party mail forwarding service (ImprovMX) before it reaches our mailbox, and our mailbox provider may also store or process it outside Australia. That applies to anything you send us by email, including documents and photographs attached to it. We take reasonable steps to ensure overseas recipients handle your information consistently with the APPs (APP 8). Our enquiry form suggests Australian addresses using Google Places. On a page carrying that form, nothing is sent to Google until the first time you click into the address field – if you never use the form, Google is never contacted. From that moment Google receives your network (IP) address, which page you are on, and your browser details; and as you type, the text is sent so it can offer matches. Google may process all of this outside Australia. Declining analytics cookies does not affect this: the cookie banner controls Google Analytics and Microsoft Clarity, not this address feature.
Storage and security#
We take reasonable steps to protect your information from misuse, loss, and unauthorised access, and retain it only as long as needed for the purpose collected or as required by law.
Your rights#
You may request access to or correction of your personal information, withdraw your consent, or make a privacy complaint. Contact us at privacy@smsfvaluationready.com.au. You may also complain to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Cookies and analytics#
We may use cookies and analytics to understand how the site is used. You can control cookies through your browser settings.
Contact#
Privacy enquiries: privacy@smsfvaluationready.com.au.